LATEST FROM MASSO
Team Member Spotlight — Jason Product Development & Software Quality Assurance Engineer
By: Mike Walker
Date: 24 November 2025
Behind every MASSO software release is a lot of thinking, testing, and breaking-things-on-purpose and Jason is one of the key people making sure what reaches users is polished, safe, and ready for real-world machines.
Behind every MASSO software release is a lot of thinking, testing, and breaking-things-on-purpose and Jason is one of the key people making sure what reaches users is polished, safe, and ready for real-world machines.
Jason’s role blends two worlds:
Product Development, where he reviews support tickets, evaluates integration questions, and — his favourite part — explores user-suggested ideas for new features; and Software Quality Assurance, where he stress-tests those ideas once they are built.
He acts as a bridge between users and engineering, turning feedback into features, then trying to “break” those features before they ever leave the lab.
“I get to advocate on behalf of users — both in development, and in how their stories are shared.”
Jason works closely with Support to understand what people are struggling with or hoping for, and with Marketing to help share real-world examples of how MASSO is used in the field. That collaboration ensures new features are relevant, and that users see themselves in our community stories.
Inside the Development Cycle
Before a software version is released, Jason:
- Reviews reported bugs and requested features
- Confirms that fixes were implemented correctly
- Pushes every new feature to failure to uncover edge cases
- Repeats the repair–retest loop until the build is fully stable
“Reliability is non-negotiable. Smooth, controlled motion is always the priority.”
A Feature He’s Proud Of
Jason is especially proud of MASSO’s measuring and probing capabilities, particularly the ability to probe features to file. This lets users scan, capture, and reverse-engineer parts when no CAD model exists, an invaluable tool for remanufacturing.
From Racing to CNC
Jason originally came to CNC through motorcycle racing. He needed parts that didn’t exist, so he designed and machined his own.
“I’m not a painter or a singer — but designing something I can machine or print is how I create.”
Today, CNC and CAD are his creative outlet, from custom motorcycle components to jewelry boxes and personalised gifts, all born from the same curiosity that now shapes MASSO software.
For more from MASSO, see what’s new at masso.com.au or email us on newsletter@masso.com.au
MASSO CNC Australia, Ingleburn, NSW, 2565, Australia, masso.com.au
