Need to contact us about a support issue?

Building and operating a CNC machine requires having prior knowledge of electronics, mechanical systems and CAM/CAD softwares. If you’re new to building CNC machines, there are plenty of machine builders/users on our forums.

We pride ourselves in giving our customers the best support possible. Our MASSO users are all over the world and we strive to provide timely and prompt support. In order for us to do this effectively and fairly for MASSO users, below is a list of what we can and cannot support.

What we can support	What we can’t support
Request MASSO software	Selecting/wiring motors and drives – For more info see MASSO Forums/Documentation
Bug Reports	How to use CAD/CAM software – For more info see Google/YouTube
Feature Requests	How to design/machine parts – For more info see MASSO Forums
OEM/Machine Manufacturers	Educating about electronics and wiring – For more info see Google/YouTube/MASSO Forums
Sales/Ordering	Retrofitting MASSO to a particular machine – For more info see MASSO Forums
Request to Add/Edit Documentation	Setting up and Programming Axis & Spindle Drives (VFD) – For more info see MASSO Forums/Documentation
Request to Add/Edit Video Tutorials	Creating/adding features to CAM post-processors – For more info check with your CAM Software Provider

Documentation & Videos

Our documentation will help you along your CNC journey no matter whether you’re a beginner or an advanced machinist.

Our video tutorials will give you step-by-step instructions on machine usage and other tricky operations and we’re always creating more content for our users.

Learn More

Forums

Get involved with the CNC community of MASSO users and machine builders in our Forums.

You will also get plenty of inspiration and can ask other CNC users about retrofitting, building, using CNC machines and much more.

Browse through our Forums

Learn with Peter (CNCNutz)

Peter Passuello is a passionate CNC’er who loves making CNC machines and produces great CNC related video content.

Join Peter on his YouTube channel.

Watch Peter's channel

Get in touch with us by filling in the form below and we’ll get back to you as quickly as possible.

OEM sales and support help?

If you’re an OEM with a pre-sales query, or if you’d like to talk about how to set up a customized MASSO integration and trial, please fill in the form.

Looking for a local distributor?

Please scroll down for a list of international distributors. If you’re interested in becoming an international distributor of MASSO controllers, please contact us using the form.