Privacy Policy for MASSO Website and Services
Effective Date: 25 October 2024
MASSO, operated by Hind Technologies Australia Pty Ltd, is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, CNC controllers, accessories, and related services.
1. Information We Collect
We collect information to enhance and optimize our website and services. This includes:
- Personal Information: When you register, make a purchase, or contact us, we may collect personal details, such as your name, email address, phone number, billing and shipping address, and payment information.
- Device Information: When you visit our Site, we collect data like your IP address, browser type, device type, time zone, and installed cookies. We use “cookies,” “log files,” and “web beacons” to gather information about your interactions with our Site. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- Usage Data: We automatically collect data about your interactions with our software, including usage statistics and referring websites or search terms.
2. How We Use Your Information
The collected information serves various purposes, including:
- Order Fulfillment: To process orders, arrange for shipping, and provide invoices and order confirmations.
- Customer Support and Communication: To respond to inquiries and provide customer service.
- Site and Service Improvement: To understand user behavior and optimize our Site and services.
- Security: To screen for potential risks, fraud, and unauthorized access.
- Marketing and Advertising: To provide information, including targeted advertising, related to our products or services based on your preferences.
3. Sharing Your Information
We may share your information as follows:
- Service Providers: We use third-party providers (e.g., Google Analytics) to help operate our Site and services. These providers access your information only to perform tasks on our behalf. For more on how Google handles your data, visit their privacy policy here: Google Privacy Policy.
- Compliance and Legal Obligations: We may disclose your information to comply with laws, respond to lawful requests, or protect our rights.
4. Targeted Advertising
We use your information to present targeted ads on platforms such as Facebook, Google, and Bing. To learn more or opt-out:
- Facebook: Facebook Ad Settings
- Google: Google Ad Settings
- Bing: Bing Ad Settings
- Digital Advertising Alliance: DAA Opt-Out
5. Data Retention
We keep your information for as long as necessary to fulfill purposes outlined in this policy or as required by law. If you wish to delete your data, please contact us.
6. Data Security
We use security measures to protect your information from unauthorized access or disclosure. However, no online transmission or storage method is completely secure.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access and Copying: To request a copy of your personal data.
- Correction: To rectify inaccuracies in your data.
- Deletion: To request deletion of your data.
- Withdrawal of Consent: To withdraw consent for data processing.
European residents can also request data transfer outside Europe, including to Canada and the United States. To exercise your rights, please contact us.
8. Do Not Track
We do not alter our data collection practices based on Do Not Track signals.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, legal requirements, or operations. Continued use of our services after modifications indicates your acceptance of the revised terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Hind Technologies Australia Pty Ltd (MASSO)
Address: 2/17 Memorial Avenue, Ingleburn NSW 2565, Australia
Website: www.masso.com.au
Email: support@masso.com.au
Phone: +61 2 8456 0225
WhatsApp: +61 483 943 001
