Need to contact us about a support issue?

Building and operating a CNC machine requires having prior knowledge of electronics, mechanical systems and CAM/CAD softwares. If you’re new to building CNC machines, there are plenty of machine builders/users on our forums.

We pride ourselves in giving our customers the best support possible. Our MASSO users are all over the world and we strive to provide timely and prompt support. In order for us to do this effectively and fairly for MASSO users, below is a list of what we can and cannot support.

What we can support	What we can’t support
Request MASSO software	Selecting/wiring motors and drives – For more info see MASSO Forums/Documentation
Bug Reports	How to use CAD/CAM software – For more info see Google/YouTube
Feature Requests	How to design/machine parts – For more info see MASSO Forums
OEM/Machine Manufacturers	Educating about electronics and wiring – For more info see Google/YouTube/MASSO Forums
Sales/Ordering	Retrofitting MASSO to a particular machine – For more info see MASSO Forums
Request to Add/Edit Documentation	Setting up and Programming Axis & Spindle Drives (VFD) – For more info see MASSO Forums/Documentation
Request to Add/Edit Video Tutorials	Creating/adding features to CAM post-processors – For more info check with your CAM Software Provider

Get in touch with us by filling in the form below and we’ll get back to you as quickly as possible.

OEM sales and support help?

If you’re an OEM with a pre-sales query, or if you’d like to talk about how to set up a customized MASSO integration and trial, please fill in the form.

Looking for a local distributor?

Please scroll down for a list of international distributors. If you’re interested in becoming an international distributor of MASSO controllers, please contact us using the form.